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The Business of Kindness: Twelve Habits that Build Collaborative Cultures



"Whether you are staff, management or executive leaders, Olivia's book will engage you with practical tools that if put into action will help you create a healthier workplace. Speaking from first-hand experience, we used this book to create a kinder, more collaborative and inclusive workplace. Buy it… you won’t be disappointed!"

Dale Forbes, BA (Economics), MBA, CIP, CRM Executive Director, Carewest

"As a leader yearning to make a positive difference in a world riven with strife and despair, the challenges of delivering services with compassion and excellence can be daunting. Yet simple kindness will open your door to all these qualities and more. Throw away your leadership books “The Business of Kindness’ tops them all."

Dr. Robin Youngson, Co-Founder of Hearts in Healthcare Author of Time to Care

"According to a recent 2014 Trends in Global Employee Engagement Study by Aon Hewitt, ‘employee engagement is at the heart of emerging talent imperative.’ McIvor's book offers the tools to make engagement happen. Research supports her contention that a kinder and happier workplace facilitates effective employee engagement because people are nourished by people.”

Dr. William Wan, PhD., General Secretary, Singapore Kindness Movement, Chairman of Prison Fellowship Singapore, Author & Speaker






ISBN: 978-0-988108-2-7
Our Price: CAD $19.95